Policies-and-statements

Quality and Information Security Management System Briefing

As part of LSP Renewables commitment to be the premier provider of our services, attract new customers and provide outstanding employment opportunities, we have attained certification to ISO 9001:2015 Quality Management Standard and ISO 27001 Information Security Standard.

This means that we are developing formal systems and processes on how we do certain things within the business.  Quality and Information Security Management is all about doing what you say you do in the procedures that we use every day.  

We operate a Quality and Information Security Policy (below) which in summary states;

o We will provide the highest standards of service, meeting and exceeding our customers’ requirements
o We will provide the resources need to achieve the above
o We will regularly review, monitor and improve what we do.
o Maintain a management system that will achieve these objectives and seek continual improvement in the effectiveness and performance of our management system based on “risk”.

The Objectives of for LSP Renewables over the next 12 months are to;

o To have zero information security events
o To maintain the highest standards of customer satisfaction by attracting and maintain repeat works. 
o Managing Information Security / GDPR / Access Requests in a compliant manner
o Maintain ISO 19001 & 27001
o We will comply with all compliance obligations, codes of practice & all other requirements applicable to our activities including the nature, scale, health & safety and impacts of our activities & services.  

The Management Team recognises and values your input into the development of our systems and processes, and you are encouraged to provide feedback and report on ways we can make improvements and exceed customers’ expectations.

By improving our performance individually and as an organisation we raise ourselves above the performance of our competitors, making us more desirable as a supplier, ensuring future works and employment.  By meeting and exceeding the customers and our own requirements we can become the market leader in the provision of our services.  Every single person in the organisation is essential in helping us to achieve this.  By adhering to customer requirements, communicating well in relation to development opportunities and working as a team you can help us maintain our certification and meet our ambitions.

Quality & Information Security Policy

Complaints Policy here